Refund policy

Return & Refund Policy

At Nazuk Beauty, your satisfaction truly matters to us. Our products are handcrafted in small batches using clean, natural ingredients, and we want you to feel confident when shopping with us.

Return Window

We offer a 7-day return window, which means you have 7 days after receiving your item to contact us regarding a return request.  Email us at: Info@nazukbeauty.com

Eligible Returns

You may request a return or exchange within 7 days if:

  • The product is unopened, unused, and in its original packaging, or

  • The product was received damaged or defective

Damaged or defective items may be returned or exchanged once verified.

Allergic Reactions & Sensitivities

If you experience an unexpected reaction, please reach out to us within 7 days of delivery.

We review these situations case by case and may offer:

  • store credit, or

  • a product replacement

Refunds for reactions or sensitivities are not guaranteed.

Refunds

Approved refunds will be issued to the original payment method within 5–10 business days after processing.

Shipping fees are non-refundable.

Final Sale Items

All sale items, promotional purchases, and discounted purchases are final sale and not eligible for return or refund.